Who collects the information
MS Exam Prep is operated by DuffIT Pty Ltd (ABN 75 104 508 769), trading as Quill Learning, in Victoria, Australia. Privacy enquiries can be sent to privacy@msexamprep.com.
Before you sign in
We check whether an authenticated session already exists and use essential storage needed for security and sign-in. If Google Analytics is configured, we ask before loading it. When accepted, it measures public page visits and provides aggregate referral, device, and approximate-country reports. Rejecting it does not affect site access. We do not collect an optional learner profile or course activity before sign-in, and we do not use advertising cookies.
When you create or access an account
Microsoft sign-in supplies an email address and stable account identifier. Local development may use an email-only test account. We record acceptance of the Terms and Privacy Policy so we can demonstrate when consent was given.
While you learn
- Course activity: progress, answers, mastery, study preferences, badges, and streaks help show what to study next.
- Learner journey: page and course navigation, visible study time, artifact interactions, recommendation actions, onboarding, and feedback-link actions help authorised administrators understand engagement and drop-off in aggregate.
- Optional profile: role, industry, experience, employer, goal, and preferred learning style help tailor explanations.
- Learning-agent content: questions and conversation history let you continue previous chats.
- Product feedback: when you choose to send feedback, we store your reaction type, comment, page path, optional course identifier, account association, and submission time so authorised administrators can review and improve MS Exam Prep.
- Service usage: token usage, errors, and operational events help control cost, investigate issues, and protect the platform.
Learner-journey events begin only after authenticated acceptance of the Terms and Privacy Policy. These events do not include chat questions, assessment text, email addresses, or external destination URLs.
Product feedback
The in-app Feedback button sends an optional comment directly to MS Exam Prep. This is separate from formal course evaluation. Do not include sensitive personal information in free-text feedback. Product feedback is included in your data export; after account anonymisation it may be retained without your direct account identifiers to support product improvement.
Course evaluation
When a course includes an evaluation URL, the Open course evaluation button opens an external Metrics That Matter form. The course identifier may be represented by the selected form or link configuration. Information entered there is handled by the external form operator.
Control
You can accept or reject optional Google Analytics and later reset that choice from the Privacy Policy. Account settings let you update optional profile data, download a machine-readable export, and anonymise your account. Anonymisation removes profile and chat content and disconnects direct identifiers; de-identified learning metrics remain for course effectiveness reporting.